Enessa is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.enessa.com] or use our services.

Our Commitment
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which are recognized standards for web accessibility. By implementing these guidelines, we ensure our content is:

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name, email address, phone number, shipping and billing addresses.
Account login credentials (if applicable).
Payment information, such as credit card details (processed securely).
B. Non-Personal Information
IP address, browser type, operating system, and device information.
Website usage data, including pages visited and time spent.
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience. For more
information, please see our [Cookies Policy].

2. How We Use Your Information
We use the information we collect to:
Process transactions and fulfill orders.
Provide customer support and respond to inquiries.
Improve our website, services, and user experience.
Send promotional communications (with your consent).

3. Sharing Your Information
We may share your information with third parties only in the following situations:
Service Providers: To perform functions such as payment processing and shipping.
Legal Obligations: When required to comply with laws or respond to legal requests.
We do not sell your personal information to third parties.

4. Your Privacy Rights For All Users:
You can request access, correction, or deletion of your personal information by contacting us at customercare@enessa.com.
For California Residents (CCPA Statement):
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
A. Your Rights:
1. Right to Know: You can request information about the personal data we collect, use, and share.
2. Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
3. Right to Opt-Out: You can opt-out of the sale of your personal information (though we do not sell your data).
4. Non-Discrimination: You will not be discriminated against for exercising these rights.
B. How to Exercise These Rights:
You can exercise your rights by:
Emailing us at: customercare@enessa.com.
Calling us at: 323-655-5950.
Submitting a request via our online form: Contact Us.
We will verify your identity before processing your request.

C. Authorized Agents:
You may designate an authorized agent to act on your behalf, provided they have your written permission and verify their identity.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Any changes will be posted with a new & effective date.

Contact Us:

Email: customercare@enessa.com
Phone: 323-655-5950

Address:
Enessa,Inc.
10401 Venice Blvd. #475
Los Angeles, CA 90034